Contact options
When real support channels are ready, they can be swapped into the links below without any JavaScript or backend changes.
Please include your device type, OS version, app version, and a short description of the issue when reporting a bug.
Common requests
App not opening from a park link
If a park link does not open the app, first make sure the latest version is installed. The bridge page also includes store links as a fallback.
Data issue or missing park details
Please share the park name, approximate location, and what looks incorrect. That makes it much easier to investigate map or amenity data problems.
Privacy or data request
Send the request through the support email and include enough detail to identify the device or account context if the app later adds account features.
Response expectations
This static site includes placeholder copy for response times and support coverage.
- Bug reports: typically acknowledged within a few business days.
- Privacy requests: handled according to applicable legal timelines.
- General feedback: reviewed as part of normal product planning.